Raincheck Policy

Though we always hope for good weather at the Moonlight Musicals Amphitheatre, sometimes that is not the outcome. The advertised starting time for shows is occasionally postponed or production may be paused due to weather or other causes. A delay or pause does not indicate that the performance has been cancelled. If a show is cancelled or unable to resume, an announcement will be made. Only if a show is officially cancelled prior to or at any point during the performance will rain checks be applicable.

Your Rain Check

Rain checks are issued to ticket holders with paid admissions at the Moonlight Musical Amphitheater in the event a performance is cancelled at any point during the performance. Your paid ticket stub will serve as your rain check.
A performance may be interrupted due to weather or other reasons. If a delay is necessary during a performance, the production may be paused for a reasonable period of time. At that time an announcement will be made as to the approximate starting time if the performance is to continue. We always make every attempt to present a complete performance.
In the event of a cancelled performance, your rain check may be exchanged, beginning the following day, at the main Select-a-Seat office in the Lubbock Memorial Civic Center for a ticket of the same value at a subsequent performance of the cancelled production, subject to seat availability. If the cancelled performance is the final of that production, a ticket of the same value may be issued for any subsequent performance in that series. Only if the rainout occurred upon the final performance of a series will tickets be issued for the next season’s series. Rain checks must be redeemed by August 31 of the same year.